Policies

Payment Policy

We accept VISA and Master Card through our website, fax, postal mail, and email.

We also accept PayPal at www.paypal.com. Payments can be sent to sales@diyrepairmanuals.com.

If you choose to mail cash, check, money order, or credit card payment, please call or email for additional information (1.866.586.0949/sales@diyrepairmanuals.com).

You may also pay by trading in other automotive literature. We purchase automotive books and manuals from our customers. Please contact us to arrange such payment.

Return Policy

We guarantee your 100% satisfaction. If you question whether a book will serve your particular needs, please email sales@diyrepairmanuals.com or call us Toll Free 1.866.586.0949. If you are not happy, for any reason at all, please contact us and we will resolve the issue.

All returns will be honored within 14 days of delivery, with reason provided, in the same condition as originally supplied.

If you have a return or wish to cancel your order, please contact us (sales@diyrepairmanuals.com or 1.866.586.0949) for further instructions.

There is a 20% restocking fee for all returns. This restocking fee will be waived if the error is on our behalf.

No returns on CDs/DVDs if factory seal is broken.

Privacy Policy

In order to operate our services and reduce the risk of fraud, DIY Repair Manuals must ask you to provide us with information about yourself and your credit card. DIY Repair Manuals takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. All transactions and exchanges of information on our website are secure. Secure server certification provided by RapidSSL. If you have questions or concerns regarding this Privacy Policy, you should first contact us by email (sales@diyrepairmanuals.com).